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Customer Ratings & Reviews for Laurel Highlands Insurance Group LLC

62 Reviews | Leave a Review
Would like to thank Sue for all her help with helping me get better policies. Also it was nice seeing John K. Didn't know you worked.

Everyone there is super nice! They really care and take care of any questions you may have! Even if it's the day off they are willing to have u come in and talk!

Kellie Mori, mike Calla, and team are always on top of my needs navigating all of my insurance concerns. I've been through several insurance companies and Erie has been the best I've worked with so far. I especially appreciate the risk mitigation services provided by Al Medofer and Jeff Bluedorn who are working to try to get my field personnel safe and thereby my rates lowered.

Very fast and easy process.

If I was "not" satisfied with JJ and Erie Ins - I would not have entrusted myself, my car, and house into your hands & Erie. Thank you.
Joan Falappi, Monongahela, PA
Excellent service!! Larry saved me over $300.00 a year. I will recommend everyone to your agency, thank you so much! Larry deserves a big raise!! Keep up the great work!!

I have been with Laurel Highlands and Mike Calla for a few years now and have gotten great service. Any questions or concerns that come up, from purchasing a new vehicle or piece of equipment, to workers compensation coverage, they are knowledgeable and fast on the response. We look forward to continuing our relationship for years to come!

I was referred to your Belle Vernon agency and spoke with Susan Buza, she was friendly, very patient, and explained everything in detail over the phone when I made a telephone inquiry. Upon arriving at the office a few days later, she was personable and made us feel welcome. More like a family atmosphere. My husband and I were introduced to the staff and we were more than happy with the outcome. She is a definite asset to your agency. I will definitely refer my family and friends to your group!

Five stars

They made changing my vehicle easy.. They have my back, which is such a relief. Thank-you folks at Laurel Highlands Insurance.

 Erie Insurance & Laurel Highlands Insurance Group LLC is my winning team. They provide me with excellent service when I need them and that makes me a happy customer

Been here for 15 years, house insurance and autgo insurance. Always had good results when things happened. Had only 1 small auto accident and frozen water pipe busted in home. Erie was always there to take care of it. I tell all of my friends hope it helps your company.

When we, Ray Hall Plumbing, switched over to Laurel Highlands Insurance Group three years ago I knew it was for the best!Our agent, Mike Calla worked diligently and efficiently during each renewal. They are a very reputable company I would highly recommend to any one.

Service very good!

I have always found your agents to be professional and extremely efficient in any emergency situation

Professional & attentive!

Excellent customer service! I have called & I am treated so well-informed staff- if they don' have answers to my question I am always called back the same day promptly. I don't ever feel like I am just a number, the staff is concerned about you as an individual. I know there is nothing to worry about with my insurance & I appreciate it very much. 

No complaints! Everyone is great. They are on the ball!

Williams/Laurel Highlands has been great through the years. We have been an Erie customer for 30+ years, we wouldn't change.

Always helpful and professional

Just wanted to say that we received amazing service when getting a quote and changing our automobile insurance . Chad Thurby was able to save us money and got us a great policy for our vehicles .. He was very profane will definitely go back for our other insurance needs!

Susan Buza provides excellent service. She explains coverage in an easy to understand manner. I would recommend this agency to others.

Mike Calla and the Belle Vernon team have done a great job with all of my concerns this past year. The pricing, certificates, new business and quotes have all been great.

Our family has had Erie homeowners insurance for years and just this month bundled auto insurance with it and experienced the same excellent service we've had all along the way. Thanks to Larry, Jackie, & Chad.

5 Stars! Fast, Friendly, and Quality Service!

Exceedingly delighted with the 1 on 1 service JJ provided me with. Larry and JJ are true professionals that went out of their way to fulfill my needs. They work very efficiently. I am always provided with quick And knowledgeable service when visiting their offices.

We would like to thank JJ for getting us car insurance and cutting our premium in half! Susan was very helpful also :)

I was very happy with the service I was given when looking into and purchasing my new car insurance policy. Susan was very friendly, informative, and helpful!

The people in this office are always friendly and courteous. 

My sister, Denise Lawrence, recommended Susan to me. When I called her, she was very comprehensive on the phone, took time to discuss my concerns and answer my questions, and even offered ways that I could save even more dollars i appreciated her honesty.
Arlene Courtney, South Fayette, PA
I have always had good service with this company, and never been disappointed.

Five Star

Laurel Highlands Insurance Group has been great in handling our insurance needs. In particular Mike Calla & Kellie have been the best.

Was very pleased with my visit to the Erie office in Belle Vernon on Jan 9 2017. JJ was polite & answered my questions & explained in full detail what I did not know or understand.

I have had a great experience with Williams/Laurel Highlands Insurance Group for both home and auto for many years. Their customer service is quick, easy, and pleasant. I'd highly recommend them to anyone!

I have been with Erie for many years and very pleased with the service and would recommend your company to anyone.

Susan did a great job of updating my information and saving me a lot of money and I thank her greatly!

100% satisfied

The ladies in the Belle Vernon office were polite, pleasant, helpful, and knowledgeable.

Your services and insurance rates are the best around. Need answers about your insurance needs, you're right there to answer. No answering machine, a real person is there for you to talk to. I will be telling friends and family about your great service.

Chad made the switchover from another insurance company to Erie a seamless one. He compared my old policy, answered my questions, and explained everything! He also saved me $400+! My new experience with Erie has been great.

To whom it may concern- I am very satisfied with Williams/Laurel Highlands Insurance Group and also my agent. The owner spent time with me and explained my coverage's with my agent. They really did their job and also saved me money because I am a shopper.


I am so happy that I decided to have Erie give me a quote for my car and home owners insurance. JJ was very thorough at explaining my new policy to me. I also am very happy to say that he saved me money compared to my old policy with another insurance group. I would recommend him and Erie to anyone.

Susan Buza of Belle Vernon, PA did a wonderful job of explaining the insurance to us & a crucial decision to go with Erie Ins- Job well done by her!! :)
Cerella Coda, Fayette City, PA
I'm not from the area and I needed to quickly convert my joint policies to individual policies. It was an unpleasant situation and I intended to transfer my business to a local Erie agent. After talking to JJ I decided to keep my business with him. He did everything he could to help me and that level of customer service is rare today. Thank you JJ!

Our experience with JJ was nothing short of absolutley satisfied. He explained every detail about Auto + Home Insurance, gave us the best quote we could ever have expected keeping in our budget and covering ALL of our needs. And our transaction was fast and easy. Thank you JJ.

Five Star

Five Star

Pleasant & professional

We recently had a a situation when our previous insurance carrier cancelled our homeowners policy without warning. I called Williams/Laurel Highlands Insurance Group and explained what happened. JJ immediately came to inspect our home and found no issue with our home. We are now covered by ERIE. JJ is very easy to work with and appreciate his prompt response.
Jeff Smith, Fayette City, PA
JJ was very nice and took his time and answered all my questions. I would recommend him to anyone.

Such a pleasant, rewarding experience! After many yrs. with a well known insurance company; not wanting to "go through the hassle" of switching DESPITE our sons constant urging to check his insurance company, we decided to look into it. NO hassle. Friendly, accommodating service PLUS a 40% savings on premiums with nearly 3x the coverage! VERY happy & highly recommend LHIG!

Five Star!

Great people and Great Service. There was a time your agent would make house calls. Working with Laurel Highland Insurance is just about like that.

Five Star!

"I stopped in the office today after talking to JJ through emails and phone calls to change car insurance. How pleasantly surprised I was to save over $200 quarterly on my insurance & also have renters insurance too. I am one happy customer :)" 
Christine Franco
Just joined Erie Insurance, the rates and my coverage are outstanding. The members of the office are going to be just like family, I'm so glad to have them beside me at all times. Thanks a lot for the great coverage.
Jeromey Shipley, Charleroi, PA
Every time I'm here I lose money but everyone is so nice about taking it lol. Nice & professional people.

Excellent service & friendly agents.... Five star all the way..

Wish I would have called sooner. Combining home and auto saved me $700 yearly!

If you want an insurance co. that is willing to go the extra mile to help you with your insurance, Williams/Laurel Highlands Insurance Group is that company. They are friendly & willing to go out of their way to give you the insurance that is right for your situation. I have been a customer of theirs for quite awhile & have never felt the need to change.

Laurel Highlands Insurance Group LLC received a rating of 4.9 out of 5 based on 56 reviews on
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Uniontown Office
459 Connellsville Street
Uniontown, PA 15401

Phone: (724) 437-2371
Fax: (724) 437-2372
Belle Vernon Office
1580 Broad Ave Ste. 1
Belle Vernon, PA 15012

Phone: (724) 930-9626
Fax: (724) 930-9628
Masontown Office
211 S Main St
Masontown, PA 15461

Phone: (724) 583-2634
Fax: (724) 583-2329
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Uniontown: 724.437.2371
Belle Vernon 724.930.9626
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