At our agency, we have the client—and only the client—in mind.

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.

At our firm, we have the client—and only the client—in mind.

Over the years, we have found that a team approach can be an effective method of helping clients with a wide variety of needs, as they navigate the complex world of insurance. We invite you to discover and experience the benefits of a diverse team with differing educational interests, experiences, and strategies.

One-size-fits-all just doesn't apply to insurance, which is why every client gets our undivided attention. We take a proactive approach when helping you develop a strategy to address all of your insurance needs. We recognize that everyone encounters challenges along the way and strive to anticipate those situations as they occur. Our only goal is to keep you and your loved ones protected with the policies you need. We invite you to check out all the material on our website. If something prompts a question, please send us a quick email or call our office. We look forward to speaking with you.


Joe Rettura, CIC, LUTCF

Agency Principal & President - x401

(724) 437-2371

(724) 437-2372

joe@laurelhighlandsins.com

What’s the best advice you’ve ever heard? Mom said “if you walk long enough with someone that has a limp, it wont be long and you will develop the limp” What’s your favorite family tradition? Christmas...

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Joyce W Rettura

Controller - x402

(724) 437-2371

(724) 437-2372

joyce@laurelhighlandsins.com

What’s your earliest memory? Sitting with my grandmother on her front porch swing while she read to me. If you had to listen to one song for the rest of your life, what would it be? I’m usually a classic rock kind of gal...

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Jacqueline A Tufano

Policyholder Service Specialist - x103

(724) 437-2371

(724) 437-2372

jackie@laurelhighlandsins.com

What’s your favorite family tradition? Thanksgiving, we gather, we talk, tell family stories, everybody contributes to the meal, a lot of fun and no pressure. What was the first thing you bought with your own money? A plaid...

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Lawrence J Altobelli

Personal Lines Manager - x102

(724) 437-2371

(724) 437-2372

larry@laurelhighlandsins.com

Have you ever met anyone famous? Roy Rogers Who’s someone you really admire? My wife. She is very selfless and tries to help everyone she can. what’s your favorite family tradition? Christmas Eve dinner What was the first...

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Chad Thurby

Policyholder Service Specialist - x104

(724) 437-2371

(724) 437-2372

chad@laurelhighlandsins.com

What was your first job? I was a waiter at The Stone House restaurant all through high school Have you ever met anyone famous? The most famous person I met Oprah in a restaurant at Nemacolin. If you could pick up a new skill in an...

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JJ Rettura, CIC

Operations Manager - x400

(724) 930-9626

(724) 930-9628

jj@laurelhighlandsins.com

What are you reading right now? I am listening to “The Grapes of Wrath” by John Steinbeck What’s your favorite family tradition? Christmas Eve and Pig Day. Christmas Eve everyone gets together at my parents, we eat...

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Kellie Mori

Commercial Service Specialist - x202

(724) 268-3195

(724) 930-9628

kellie@laurelhighlandsins.com

What was your first job? I worked at Highway Appliance in High School did all their mailings for them What’s your earliest memory? I don’t know if it was my earliest, but I remember as a child going fishing with my...

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Mike Calla, CLCS, NRWCS

Commercial Sales Director - x200

(724) 930-9626

(724) 930-9628

mike@laurelhighlandsins.com

Cell Phone Number (412) 780-5743

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Susan Buza

Policyholder Service Specialist - x204

(724) 930-9626

(724) 930-9628

susan@laurelhighlandsins.com

What was your first job? O’Toole’s Business Equipment – Cleaning and inventory Have you ever met anyone famous? Yes, François Leroux. Pittsburgh Penguin Player 1994-1997. His moment in the sun with the...

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Jessica Peterson

Policyholder Service Specialist - x203

(724) 930-9626

(724) 930-9628

jessica@laurelhighlandsins.com

Name one thing you’re willing to spend more money on to make sure you get the best quality. Boots Have you ever met anyone famous? NO What are you reading right now? Emails What kind of pet do you have, and how did you choose...

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Randy Bender, CISR, NRWCS

Commercial Sales Specialist - x201

(724) 930-9626

(724) 930-9628

randy@laurelhighlandsins.com

What was your first job? Business Development was my first job when I was 9. My older brother wanted to start a grass cutting business in grade school but didn’t want to find customers. I was too young to push a lawn mower or...

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Chrissy Mori

Customer Service Specialist - x205

(724) 930-9626

(724) 930-9628

chrissy@laurelhighlandsins.com

If all jobs had the exact same salary, which career would you want? Stay-at-home mom If you could live in any city, where would it be and why? Oranjestad, Aruba. The people were amazing, the entire island of Aruba is 19 miles long,...

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Lud Kopec

Policyholder Service Specialist - x300

(724) 583-2634

(724) 583-2329

lud@laurelhighlandsins.com

Favorite thing to do when now working? Spending time with any of our 5 grandkids. They give me a new perspective on life with their innocence and enthusiasm. Favorite quote “Life is not fair.” Makes you realize that bad...

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Cristy Kopec-Frantz

Policyholder Service Specialist - x105

(724) 437-2371

(724) 437-2372

cristy@laurelhighlandsins.com

What kind of pet do you have, and how did you choose its name? I have a tortoise shell cat named Daisy Cuddles. My daughter Camilla wanted the name Daisy and my son Crosby wanted the name Cuddles, so she got both. I also have a...

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Client Centered

Client Centered

Whether you are looking for help protecting your family, your home, or your assets, our personalized service focuses on your needs, wants, and long-term goals.

Our team has years of experience in the insurance industry. We can help you address your needs of today and for many years to come. We look forward to working with you.

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